By m4r14. Wood Entertainment Unit. At Friday, June 19th 2020, 08:08:16 AM.
This console was delivered, we started unpacking the pieces to put it together and there were two boards inside that were bent and cracked. Reluctantly, I thought I was going to return the piece but I was really hoping they could just ship out the two broken pieces. However, once we were deep into the directions & putting it together, I realized that the two pieces were put in the box to prevent damage to the actual console.
The instructions are okay, i wish they were just a little bit more detailed, pay close attention to putting doors on as our stickers fell off the door making it confusing to know where to place the during assembly. The only problem we ran into was the front door stopper on the metal bracket, it was stripped and would not screw together which customer service is currently working to resolve for me.
This unit is very easy to assemble, I only had difficulty with one part (and that is saying a lot since I am a 60 year old female who is not very strong physically) - the last step of assembly is to screw some very long screws into 8 holes to attach the bottom of the shelf. Those screws were blunt bottom, not sharp, and they would not screw in no matter what I tried, even when I tried starting the hole with a big nail. After five minutes, I gave up and just used nails in place of the screws.